2 /************************************************************************
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3 * MXChange v0.2.1 Start: 02/29/2004 *
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4 * ================ Last change: 04/23/2004 *
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6 * -------------------------------------------------------------------- *
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7 * File : what-support.php *
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8 * -------------------------------------------------------------------- *
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9 * Short description : Contact support *
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10 * -------------------------------------------------------------------- *
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11 * Kurzbeschreibung : Support kontaktieren *
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12 * -------------------------------------------------------------------- *
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14 * -------------------------------------------------------------------- *
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15 * Copyright (c) 2003 - 2008 by Roland Haeder *
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16 * For more information visit: http://www.mxchange.org *
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18 * This program is free software; you can redistribute it and/or modify *
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19 * it under the terms of the GNU General Public License as published by *
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20 * the Free Software Foundation; either version 2 of the License, or *
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21 * (at your option) any later version. *
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23 * This program is distributed in the hope that it will be useful, *
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24 * but WITHOUT ANY WARRANTY; without even the implied warranty of *
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25 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the *
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26 * GNU General Public License for more details. *
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28 * You should have received a copy of the GNU General Public License *
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29 * along with this program; if not, write to the Free Software *
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30 * Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, *
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31 * MA 02110-1301 USA *
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32 ************************************************************************/
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34 // Some security stuff...
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35 if (ereg(basename(__FILE__), $_SERVER['PHP_SELF']))
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37 $INC = substr(dirname(__FILE__), 0, strpos(dirname(__FILE__), "/inc") + 4)."/security.php";
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40 elseif (!IS_LOGGED_IN())
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42 LOAD_URL(URL."/modules.php?module=index");
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44 elseif ((!EXT_IS_ACTIVE("support")) && (!IS_ADMIN()))
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46 ADD_FATAL(EXTENSION_PROBLEM_EXT_INACTIVE, "support");
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50 // Add description as navigation point
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51 ADD_DESCR("member", basename(__FILE__));
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53 if ((!isset($_POST['ok'])) || (empty($_POST['qsummary'])))
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56 LOAD_TEMPLATE("member_support_form");
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60 // Load mail template based on your member's decision
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61 if (GET_EXT_VERSION("admins") >= "0.4.1")
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63 $a_tpl = "admin_support-".$_POST['qsummary'];
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67 $msg_a = LOAD_EMAIL_TEMPLATE("admin_support-".$_POST['qsummary'], $_POST['qdetails'], $GLOBALS['userid']);
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69 $msg_m = LOAD_EMAIL_TEMPLATE("member_support-".$_POST['qsummary'], $_POST['qdetails'], $GLOBALS['userid']);
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71 // Select right subject
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72 switch ($_POST['qsummary'])
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74 case "ordr" : $subj_a = SUPPORT_SUBJ_ADMIN_ORDER; $subj_m = SUPPORT_SUBJ_MEMBER_ORDER; break;
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75 case "reflink" : $subj_a = SUPPORT_SUBJ_ADMIN_REFLINK; $subj_m = SUPPORT_SUBJ_MEMBER_REFLINK; break;
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76 case "unconfirmed": $subj_a = SUPPORT_SUBJ_ADMIN_UNCONFIRMED; $subj_m = SUPPORT_SUBJ_MEMBER_UNCONFIRMED; break;
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80 if (GET_EXT_VERSION("admins") >= "0.4.1")
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82 SEND_ADMIN_EMAILS_PRO($subj_a, $a_tpl, $_POST['qdetails'], $GLOBALS['userid']);
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86 SEND_ADMIN_EMAILS($subj_a, $msg_a);
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89 SEND_EMAIL($GLOBALS['userid'], $subj_m, $msg_m);
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91 // Drop a message in the admin's area
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92 $result = SQL_QUERY_ESC("INSERT INTO "._MYSQL_PREFIX."_task_system (userid, assigned_admin, status, task_type, subject, text, task_created) VALUES ('%s', '0', 'NEW', 'SUPPORT_MEMBER', '%s', '%s', UNIX_TIMESTAMP())",
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93 array($GLOBALS['userid'], addslashes($subj_a), addslashes($_POST['qsummary'].":".$_POST['qdetails'])), __FILE__, __LINE__);
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96 LOAD_TEMPLATE("member_support_contcted");
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