2 /************************************************************************
3 * MXChange v0.2.1 Start: 02/29/2004 *
4 * ================ Last change: 04/23/2004 *
6 * -------------------------------------------------------------------- *
7 * File : what-support.php *
8 * -------------------------------------------------------------------- *
9 * Short description : Contact support *
10 * -------------------------------------------------------------------- *
11 * Kurzbeschreibung : Support kontaktieren *
12 * -------------------------------------------------------------------- *
14 * -------------------------------------------------------------------- *
15 * Copyright (c) 2003 - 2008 by Roland Haeder *
16 * For more information visit: http://www.mxchange.org *
18 * This program is free software; you can redistribute it and/or modify *
19 * it under the terms of the GNU General Public License as published by *
20 * the Free Software Foundation; either version 2 of the License, or *
21 * (at your option) any later version. *
23 * This program is distributed in the hope that it will be useful, *
24 * but WITHOUT ANY WARRANTY; without even the implied warranty of *
25 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the *
26 * GNU General Public License for more details. *
28 * You should have received a copy of the GNU General Public License *
29 * along with this program; if not, write to the Free Software *
30 * Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, *
32 ************************************************************************/
34 // Some security stuff...
35 if (!defined('__SECURITY')) {
36 $INC = substr(dirname(__FILE__), 0, strpos(dirname(__FILE__), "/inc") + 4) . "/security.php";
38 } elseif (!IS_MEMBER()){
39 LOAD_URL("modules.php?module=index");
40 } elseif ((!EXT_IS_ACTIVE("support")) && (!IS_ADMIN())) {
41 addFatalMessage(getMessage('EXTENSION_PROBLEM_EXT_INACTIVE'), "support");
45 // Add description as navigation point
46 ADD_DESCR("member", __FILE__);
48 if ((!isset($_POST['ok'])) || (empty($_POST['qsummary']))) {
50 LOAD_TEMPLATE("member_support_form");
52 // Load mail template based on your member's decision
53 if (GET_EXT_VERSION("admins") >= "0.4.1") {
54 $a_tpl = "admin_support-".$_POST['qsummary'];
56 $msg_a = LOAD_EMAIL_TEMPLATE("admin_support-".$_POST['qsummary'], array('text' => $_POST['qdetails']), $GLOBALS['userid']);
58 $msg_m = LOAD_EMAIL_TEMPLATE("member_support-".$_POST['qsummary'], array('text' => $_POST['qdetails']), $GLOBALS['userid']);
60 // Select right subject
61 switch ($_POST['qsummary']) {
63 $subj_a = getMessage('SUPPORT_SUBJ_ADMIN_ORDER');
64 $subj_m = getMessage('SUPPORT_SUBJ_MEMBER_ORDER');
68 $subj_a = getMessage('SUPPORT_SUBJ_ADMIN_REFLINK');
69 $subj_m = getMessage('SUPPORT_SUBJ_MEMBER_REFLINK');
73 $subj_a = getMessage('SUPPORT_SUBJ_ADMIN_UNCONFIRMED');
74 $subj_m = getMessage('SUPPORT_SUBJ_MEMBER_UNCONFIRMED');
79 SEND_ADMIN_NOTIFICATION($subj_a, $a_tpl, array('text' => $_POST['qdetails']), $GLOBALS['userid']);
82 SEND_EMAIL($GLOBALS['userid'], $subj_m, $msg_m);
84 // Drop a message in the admin's area
85 SQL_QUERY_ESC("INSERT INTO `{!_MYSQL_PREFIX!}_task_system` (userid, assigned_admin, status, task_type, subject, text, task_created) VALUES ('%s','0','NEW','SUPPORT_MEMBER','%s','%s', UNIX_TIMESTAMP())",
86 array($GLOBALS['userid'], $subj_a, $_POST['qsummary'].":".array('text' => $_POST['qdetails'])), __FILE__, __LINE__);
89 LOAD_TEMPLATE("member_support_contcted");