2 /************************************************************************
3 * Mailer v0.2.1-FINAL Start: 02/29/2004 *
4 * =================== Last change: 04/23/2004 *
6 * -------------------------------------------------------------------- *
7 * File : what-support.php *
8 * -------------------------------------------------------------------- *
9 * Short description : Contact support *
10 * -------------------------------------------------------------------- *
11 * Kurzbeschreibung : Support kontaktieren *
12 * -------------------------------------------------------------------- *
15 * $Tag:: 0.2.1-FINAL $ *
17 * Needs to be in all Files and every File needs "svn propset *
18 * svn:keywords Date Revision" (autoprobset!) at least!!!!!! *
19 * -------------------------------------------------------------------- *
20 * Copyright (c) 2003 - 2009 by Roland Haeder *
21 * Copyright (c) 2009, 2010 by Mailer Developer Team *
22 * For more information visit: http://www.mxchange.org *
24 * This program is free software; you can redistribute it and/or modify *
25 * it under the terms of the GNU General Public License as published by *
26 * the Free Software Foundation; either version 2 of the License, or *
27 * (at your option) any later version. *
29 * This program is distributed in the hope that it will be useful, *
30 * but WITHOUT ANY WARRANTY; without even the implied warranty of *
31 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the *
32 * GNU General Public License for more details. *
34 * You should have received a copy of the GNU General Public License *
35 * along with this program; if not, write to the Free Software *
36 * Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, *
38 ************************************************************************/
40 // Some security stuff...
41 if (!defined('__SECURITY')) {
43 } elseif (!isMember()) {
44 redirectToIndexMemberOnlyModule();
47 // Add description as navigation point
48 addMenuDescription('member', __FILE__);
50 if ((!isExtensionActive('support')) && (!isAdmin())) {
51 loadTemplate('admin_settings_saved', false, generateExtensionInactiveNotInstalledMessage('support'));
55 if ((!isFormSent()) || (!isPostRequestParameterSet(('qsummary')))) {
57 loadTemplate('member_support_form', false, getUserDataArray());
59 // Load mail template based on your member's decision
60 if (isExtensionInstalledAndNewer('admins', '0.4.1')) {
61 $a_tpl = 'admin_support-' . postRequestParameter('qsummary');
63 $message_a = loadEmailTemplate('admin_support-' . postRequestParameter('qsummary'), array('text' => postRequestParameter('qdetails')), getMemberId());
65 $message_m = loadEmailTemplate('member_support-' . postRequestParameter('qsummary'), array('text' => postRequestParameter('qdetails')), getMemberId());
67 // Select right subject
68 switch (postRequestParameter('qsummary')) {
70 $subj_a = '{--ADMIN_SUPPORT_ORDER_SUBJECT--}';
71 $subj_m = '{--SUPPORT_MEMBER_ORDER_SUBJECT--}';
75 $subj_a = '{--ADMIN_SUPPORT_REFLINK_SUBJECT--}';
76 $subj_m = '{--SUPPORT_MEMBER_REFLINK_SUBJECT--}';
80 $subj_a = '{--ADMIN_SUPPORT_UNCONFIRMED_SUBJECT--}';
81 $subj_m = '{--SUPPORT_MEMBER_UNCONFIRMED_SUBJECT--}';
86 sendAdminNotification($subj_a, $a_tpl, array('text' => postRequestParameter('qdetails')), getMemberId());
89 sendEmail(getMemberId(), $subj_m, $message_m);
91 // Drop a message in the admin's area (we ignore the task id here)
92 createNewTask($subj_a, postRequestParameter('qsummary') . ' : ' . postRequestParameter('qdetails'), 'SUPPORT_MEMBER', getMemberId());
95 loadTemplate('member_support_contcted');