2 /************************************************************************
3 * Mailer v0.2.1-FINAL Start: 02/29/2004 *
4 * =================== Last change: 04/23/2004 *
6 * -------------------------------------------------------------------- *
7 * File : what-support.php *
8 * -------------------------------------------------------------------- *
9 * Short description : Contact support *
10 * -------------------------------------------------------------------- *
11 * Kurzbeschreibung : Support kontaktieren *
12 * -------------------------------------------------------------------- *
15 * $Tag:: 0.2.1-FINAL $ *
17 * -------------------------------------------------------------------- *
18 * Copyright (c) 2003 - 2009 by Roland Haeder *
19 * Copyright (c) 2009 - 2012 by Mailer Developer Team *
20 * For more information visit: http://mxchange.org *
22 * This program is free software; you can redistribute it and/or modify *
23 * it under the terms of the GNU General Public License as published by *
24 * the Free Software Foundation; either version 2 of the License, or *
25 * (at your option) any later version. *
27 * This program is distributed in the hope that it will be useful, *
28 * but WITHOUT ANY WARRANTY; without even the implied warranty of *
29 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the *
30 * GNU General Public License for more details. *
32 * You should have received a copy of the GNU General Public License *
33 * along with this program; if not, write to the Free Software *
34 * Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, *
36 ************************************************************************/
38 // Some security stuff...
39 if (!defined('__SECURITY')) {
41 } elseif (!isMember()) {
42 redirectToIndexMemberOnlyModule();
45 // Add description as navigation point
46 addYouAreHereLink('member', __FILE__);
48 if ((!isExtensionActive('support')) && (!isAdmin())) {
49 displayMessage('{%pipe,generateExtensionInactiveNotInstalledMessage=support%}');
53 if ((!isFormSent()) || (!isPostRequestElementSet('qsummary'))) {
55 loadTemplate('member_support_form');
57 // Load mail template based on your member's decision
58 if (isExtensionInstalledAndNewer('admins', '0.4.1')) {
59 $a_tpl = 'admin_support-' . postRequestElement('qsummary');
61 $message_a = loadEmailTemplate('admin_support-' . postRequestElement('qsummary'), array('text' => postRequestElement('qdetails')), getMemberId());
63 $message_m = loadEmailTemplate('member_support-' . postRequestElement('qsummary'), array('text' => postRequestElement('qdetails')), getMemberId());
65 // Select right subject
66 switch (postRequestElement('qsummary')) {
68 $subj_a = '{--ADMIN_SUPPORT_ORDER_SUBJECT--}';
69 $subj_m = '{--MEMBER_SUPPORT_ORDER_SUBJECT--}';
73 $subj_a = '{--ADMIN_SUPPORT_REFERRAL_LINK_SUBJECT--}';
74 $subj_m = '{--MEMBER_SUPPORT_REFERRAL_LINK_SUBJECT--}';
78 $subj_a = '{--ADMIN_SUPPORT_UNCONFIRMED_SUBJECT--}';
79 $subj_m = '{--MEMBER_SUPPORT_UNCONFIRMED_SUBJECT--}';
84 sendAdminNotification($subj_a, $a_tpl, array('text' => postRequestElement('qdetails')), getMemberId());
87 sendEmail(getMemberId(), $subj_m, $message_m);
89 // Drop a message in the admin's area (we ignore the task id here)
90 createNewTask($subj_a, postRequestElement('qsummary') . ' : ' . postRequestElement('qdetails'), 'MEMBER_SUPPORT', getMemberId());
93 loadTemplate('member_support_contcted');