2 /************************************************************************
3 * MXChange v0.2.1 Start: 02/29/2004 *
4 * ================ Last change: 04/23/2004 *
6 * -------------------------------------------------------------------- *
7 * File : what-support.php *
8 * -------------------------------------------------------------------- *
9 * Short description : Contact support *
10 * -------------------------------------------------------------------- *
11 * Kurzbeschreibung : Support kontaktieren *
12 * -------------------------------------------------------------------- *
14 * -------------------------------------------------------------------- *
15 * Copyright (c) 2003 - 2008 by Roland Haeder *
16 * For more information visit: http://www.mxchange.org *
18 * This program is free software; you can redistribute it and/or modify *
19 * it under the terms of the GNU General Public License as published by *
20 * the Free Software Foundation; either version 2 of the License, or *
21 * (at your option) any later version. *
23 * This program is distributed in the hope that it will be useful, *
24 * but WITHOUT ANY WARRANTY; without even the implied warranty of *
25 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the *
26 * GNU General Public License for more details. *
28 * You should have received a copy of the GNU General Public License *
29 * along with this program; if not, write to the Free Software *
30 * Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, *
32 ************************************************************************/
34 // Some security stuff...
35 if (ereg(basename(__FILE__), $_SERVER['PHP_SELF']))
37 $INC = substr(dirname(__FILE__), 0, strpos(dirname(__FILE__), "/inc") + 4) . "/security.php";
40 elseif (!IS_LOGGED_IN())
42 LOAD_URL("modules.php?module=index");
44 elseif ((!EXT_IS_ACTIVE("support")) && (!IS_ADMIN()))
46 ADD_FATAL(EXTENSION_PROBLEM_EXT_INACTIVE, "support");
50 // Add description as navigation point
51 ADD_DESCR("member", basename(__FILE__));
53 if ((!isset($_POST['ok'])) || (empty($_POST['qsummary'])))
56 LOAD_TEMPLATE("member_support_form");
60 // Load mail template based on your member's decision
61 if (GET_EXT_VERSION("admins") >= "0.4.1")
63 $a_tpl = "admin_support-".$_POST['qsummary'];
67 $msg_a = LOAD_EMAIL_TEMPLATE("admin_support-".$_POST['qsummary'], $_POST['qdetails'], $GLOBALS['userid']);
69 $msg_m = LOAD_EMAIL_TEMPLATE("member_support-".$_POST['qsummary'], $_POST['qdetails'], $GLOBALS['userid']);
71 // Select right subject
72 switch ($_POST['qsummary'])
74 case "ordr" : $subj_a = SUPPORT_SUBJ_ADMIN_ORDER; $subj_m = SUPPORT_SUBJ_MEMBER_ORDER; break;
75 case "reflink" : $subj_a = SUPPORT_SUBJ_ADMIN_REFLINK; $subj_m = SUPPORT_SUBJ_MEMBER_REFLINK; break;
76 case "unconfirmed": $subj_a = SUPPORT_SUBJ_ADMIN_UNCONFIRMED; $subj_m = SUPPORT_SUBJ_MEMBER_UNCONFIRMED; break;
80 SEND_ADMIN_NOTIFICATION($subj_a, $a_tpl, $_POST['qdetails'], $GLOBALS['userid']);
83 SEND_EMAIL($GLOBALS['userid'], $subj_m, $msg_m);
85 // Drop a message in the admin's area
86 $result = SQL_QUERY_ESC("INSERT INTO "._MYSQL_PREFIX."_task_system (userid, assigned_admin, status, task_type, subject, text, task_created) VALUES ('%s', '0', 'NEW', 'SUPPORT_MEMBER', '%s', '%s', UNIX_TIMESTAMP())",
87 array($GLOBALS['userid'], addslashes($subj_a), addslashes($_POST['qsummary'].":".$_POST['qdetails'])), __FILE__, __LINE__);
90 LOAD_TEMPLATE("member_support_contcted");