2 /************************************************************************
3 * MXChange v0.2.1 Start: 02/29/2004 *
4 * ================ Last change: 04/23/2004 *
6 * -------------------------------------------------------------------- *
7 * File : what-support.php *
8 * -------------------------------------------------------------------- *
9 * Short description : Contact support *
10 * -------------------------------------------------------------------- *
11 * Kurzbeschreibung : Support kontaktieren *
12 * -------------------------------------------------------------------- *
15 * $Tag:: 0.2.1-FINAL $ *
17 * Needs to be in all Files and every File needs "svn propset *
18 * svn:keywords Date Revision" (autoprobset!) at least!!!!!! *
19 * -------------------------------------------------------------------- *
20 * Copyright (c) 2003 - 2008 by Roland Haeder *
21 * For more information visit: http://www.mxchange.org *
23 * This program is free software; you can redistribute it and/or modify *
24 * it under the terms of the GNU General Public License as published by *
25 * the Free Software Foundation; either version 2 of the License, or *
26 * (at your option) any later version. *
28 * This program is distributed in the hope that it will be useful, *
29 * but WITHOUT ANY WARRANTY; without even the implied warranty of *
30 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the *
31 * GNU General Public License for more details. *
33 * You should have received a copy of the GNU General Public License *
34 * along with this program; if not, write to the Free Software *
35 * Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, *
37 ************************************************************************/
39 // Some security stuff...
40 if (!defined('__SECURITY')) {
41 $INC = substr(dirname(__FILE__), 0, strpos(dirname(__FILE__), '/inc') + 4) . '/security.php';
43 } elseif (!IS_MEMBER()){
44 redirectToUrl('modules.php?module=index');
45 } elseif ((!EXT_IS_ACTIVE('support')) && (!IS_ADMIN())) {
46 addFatalMessage(__FILE__, __LINE__, generateExtensionInactiveNotInstalledMessage('support'));
50 // Add description as navigation point
51 ADD_DESCR('member', __FILE__);
53 if ((!isFormSent()) || (!REQUEST_ISSET_POST(('qsummary')))) {
55 LOAD_TEMPLATE("member_support_form");
57 // Load mail template based on your member's decision
58 if (GET_EXT_VERSION('admins') >= '0.4.1') {
59 $a_tpl = "admin_support-".REQUEST_POST('qsummary');
61 $msg_a = LOAD_EMAIL_TEMPLATE("admin_support-".REQUEST_POST('qsummary'), array('text' => REQUEST_POST('qdetails')), getUserId());
63 $msg_m = LOAD_EMAIL_TEMPLATE("member_support-".REQUEST_POST('qsummary'), array('text' => REQUEST_POST('qdetails')), getUserId());
65 // Select right subject
66 switch (REQUEST_POST('qsummary')) {
68 $subj_a = getMessage('SUPPORT_SUBJ_ADMIN_ORDER');
69 $subj_m = getMessage('SUPPORT_SUBJ_MEMBER_ORDER');
73 $subj_a = getMessage('SUPPORT_SUBJ_ADMIN_REFLINK');
74 $subj_m = getMessage('SUPPORT_SUBJ_MEMBER_REFLINK');
78 $subj_a = getMessage('SUPPORT_SUBJ_ADMIN_UNCONFIRMED');
79 $subj_m = getMessage('SUPPORT_SUBJ_MEMBER_UNCONFIRMED');
84 sendAdminNotification($subj_a, $a_tpl, array('text' => REQUEST_POST('qdetails')), getUserId());
87 sendEmail(getUserId(), $subj_m, $msg_m);
89 // Drop a message in the admin's area
90 SQL_QUERY_ESC("INSERT INTO `{!_MYSQL_PREFIX!}_task_system` (userid, assigned_admin, status, task_type, subject, text, task_created) VALUES ('%s','0','NEW','SUPPORT_MEMBER','%s','%s', UNIX_TIMESTAMP())",
91 array(getUserId(), $subj_a, REQUEST_POST('qsummary') . ':'.array('text' => REQUEST_POST('qdetails'))), __FILE__, __LINE__);
94 LOAD_TEMPLATE("member_support_contcted");