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@@ -6,135 +6,215 @@ Frequently Asked Questions - FAQ
User
* **[Why do I getting warnings about certificates?](help/FAQ#ssl)**
+* **[How can I upload images, files, links, videos and sound files to posts?](help/FAQ#upload)**
* **[Is it possible to have different avatars per profile?](help/FAQ#avatars)**
* **[What is the difference between blocked|ignored|archived|hidden contacts?](help/FAQ#contacts)**
* **[What happens when an account is removed? Is it truly deleted?](help/FAQ#removed)**
* **[Can I subscribe to a hashtag?](help/FAQ#hashtag)**
* **[How to create a RSS feed of the stream?](help/FAQ#rss)**
+* **[Are there any clients for friendica I can use?](help/FAQ#clients)**
* **[Where I can find help?](help/FAQ#help)**
Admins
* **[Can I configure multiple domains with the same code instance?](help/FAQ#multiple)**
* **[Where can I find the source code of friendica, addons and themes?](help/FAQ#sources)**
+* **[I've changed the my email address now the admin panel is gone?](help/FAQ#adminaccount1)**
+* **[Can there be more then just one admin for a node?](help/FAQ#adminaccount2)**
+* **[The Database structure seems not to be updated. What can I do?](help/FAQ#dbupdate)**
User
--------
-*****
+### Why do I get warnings about SSL certificates?
-**Why do I getting warnings about certificates?**
+SSL (Secure Socket Layer) is a technology to encrypt data transfer between computers.
+Sometimes your browser warns you about a missing or invalid certificate.
+These warnings can have three reasons:
-Sometimes you get a browser warning about a missing certificate. These warnings can have three reasons:
+1. The server you are connected to doesn't offer SSL encryption.
+2. The server has a self-signed certificate (not recommended).
+3. The certificate is expired.
-1. the server you are connected to doesn't have SSL;
+We recommend to talk to the admin(s) of the affected friendica server. (Admins, please see the respective section of the [admin manual](help/SSL).)
-2. the server has a self-signed certificate (not recommended)
+
+### How can I upload images, files, links, videos and sound files to posts?
-3. the certificate is expired.
+You can upload images from your computer using the [editor](help/Text_editor).
+An overview of all uploaded images is listed at *yourpage.com/photos/profilename*.
+On that page, you can also upload images directly and choose if your contacts will receive a message about this upload.
-*(SSL (Secure Socket Layer) is a technology to encrypt data as it passes between two computers).*
+Generally, you can attach any kind of file to a post.
+This is possible by using the "paper-clip"-symbol in the editor.
+These files will be linked to your post and can be downloaded by your contacts.
+But it's not possible to get a preview for these items.
+Because of this, this upload method is only recommended for office or zipped files.
+If you want to share content from Dropbox, Owncloud or any other [filehoster](http://en.wikipedia.org/wiki/Comparison_of_file_hosting_services), use the "link"-button (chain-symbol).
-If you dont have a SSL cert yet, there are three ways to get one: buy one, get a free one (eg. via StartSSL) or create your own (not recommended). [You can find more information about setting up SSL and why it's a bad idea to use self-signed SSL here.](help/SSL)
+When you're adding URLs of other webpages with the "link"-button, Friendica tries to create a small preview.
+If this doesn't work, try to add the link by typing: [url=http://example.com]*self-chosen name*[/url].
-Be aware that a browser warning about security issues is something that can make new users feel insecure about the whole friendica project.
-Because of this, Friendica Red will only accept SSL certs signed by a recognized CA and doesn't connect to servers without these kind of SSL. Despite of the negative aspects of SSL, this is a necessary solution until there is an established alternative for this technique.
+You can also add video and audio files to posts.
+However, instead of a direct upload you have to use one of the following methods:
-Also you can have problems with the connection to diaspora because some pods require a SSL-certificated connection.
+1. Add the video or audio link of a hoster (Youtube, Vimeo, Soundcloud and anyone else with oembed/opengraph-support). Videos will be shown with a preview image you can click on to start. SoundCloud directly inserts a player to your post.
-If you are just using friendica for a specified group of people on a single server without a connection to the rest of the friendica network, there is no need to use SSL. If you exclusively use public posts, there is also no need for it.
+2. If you have your own server, you can upload multimedia files via FTP and insert the URL.
-If you havn't set up a server yet, it's wise to compare the different provider and their SSL conditions. Some allow the usage of free certificates or give you the access to their certificate for free. Other ones only allow bought certificates from themselves or other providers.
+Friendica uses HTML5 for embedding content.
+Therefore, the supported files are dependent on your browser and operating system.
+Some supported filetypes are WebM, MP4, MP3 and OGG.
+See Wikipedia for more of them ([video](http://en.wikipedia.org/wiki/HTML5_video), [audio](http://en.wikipedia.org/wiki/HTML5_audio)).
+### Is it possible to have different avatars per profile?
-**Is it possible to have different avatars per profile?**
-
-Yes. On your Edit/Manage Profiles page, you will find a "change profile photo" link. Clicking this will take you to a page where you can upload a photograph and select which profile it will be associated with. To avoid privacy leakage, we only display the photograph associated with your default profile as the avatar in your posts.
+Yes.
+On your Edit/Manage Profiles page, you will find a "change profile photo" link.
+Clicking this will take you to a page where you can upload a photograph and select which profile it will be associated with.
+To avoid privacy leakage, we only display the photograph associated with your default profile as the avatar in your posts.
+### What is the difference between blocked|ignored|archived|hidden contacts?
-**What is the difference between blocked|ignored|archived|hidden contacts?**
-
-We prevent direct communication with blocked contacts. They are not included in delivery, and their own posts to you are not imported; however their conversations with your friends will still be visible in your stream. If you remove a contact completely, they can send you another friend request. Blocked contacts cannot do this. They cannot communicate with you directly, only through friends.
+We prevent direct communication with **blocked contacts**.
+They are not included in delivery, and their own posts to you are not imported.
+However their conversations with your friends will still be visible in your stream.
+If you remove a contact completely, they can send you another friend request.
+Blocked contacts cannot do this. They cannot communicate with you directly, only through friends.
-Ignored contacts are included in delivery - they will receive your posts. However we do not import their posts to you. Like blocking, you will still see this person's comments to posts made by your friends.
+**Ignored contacts** are included in delivery - they will receive your posts and private messages.
+However we do not import their posts or private messages to you.
+Like blocking, you will still see this person's comments to posts made by your friends.
-[A plugin called "blockem" can be installed to collapse/hide all posts from a particular person in your stream if you desire complete blocking of an individual, including his/her conversations with your other friends.]
+An addon called "blockem" can be installed to collapse/hide all posts from a particular person in your stream if you desire complete blocking of an individual, including his/her conversations with your other friends.
-An archived contact means that communication is not possible and will not be attempted (perhaps the person moved to a new site and removed the old profile); however unlike blocking, existing posts this person made before being archived will be visible in your stream.
+An **archived contact** means that communication is not possible and will not be attempted.
+(Perhaps the person moved to a new site and removed the old profile.)
+However unlike blocking, existing posts this person made before being archived will be visible in your stream.
-A hidden contact will not be displayed in any "friend list" (except to you). However a hidden contact will appear normally in conversations and this may expose his/her hidden status to anybody who can see the conversation.
+A **hidden contact** will not be displayed in any "friend list" (except to you).
+However a hidden contact will appear normally in conversations and this may expose his/her hidden status to anybody who can see the conversation.
+### What happens when an account is removed? Is it truly deleted?
+
+If you delete your account, we will immediately remove all your content on **your** server.
-**What happens when an account is removed? Is it truly deleted?**
+Then Friendica issues requests to all your contacts to remove you.
+This will also remove you from the global directory.
+Doing this requires your account and profile still to be "partially" available for up to 24 hours in order to establish contact with all your friends.
+We can block it in several ways so that it appears empty and all profile information erased, but will then wait for 24 hours (or after all of your contacts have been notified) before we can physically remove it.
-If you delete your account, we will immediately remove all your content on your server, and then issue requests to all your contacts to remove you. This will also remove you from the global directory. Doing this requires that your account and profile still be "partially" available for up to 24 hours in order to establish contact with all your friends. We can block it in several ways so that it appears empty and all profile information erased, but will then wait for 24 hours (or after all of your contacts have been notified) before we can physically remove it.
+After that, your account is deleted.
+### Can I follow a hashtag?
-**Can I follow a hashtag?**
+Yes. Simply add the hash tag to your saved searches.
+The posts will appear on your network page.
+For technical reasons, your answers to such posts won't appear on the "personal" tab in the network page and the whole thread isn't accessible via the API.
-No. The act of 'following' a hashtags is an interesting technology, but presents a few issues.
+
+### How to create a RSS feed of the stream?
-1.) Posts which have to be copied to all sites on the network that are "listening" to that tag, which increases the storage demands to the detriment of small sites, and making the use of shared hosting practically impossible, and
+If you want to share your public page via rss you can use one of the following links:
-2.) Making spam easy (tag spam is quite a serious issue on identi.ca for instance)
+#### RSS feed of your posts
-but mostly
+ basic-url.com//feed/[nickname]/posts
-3.) It creates a natural bias towards large sites which hold more tagged content - if your network uses tagging instead of other conversation federation mechanisms such as groups/forums.
+Example: Friendica Support
-Instead, we offer other mechanisms for wide-area conversations while retaining a 'level playing ground' for both large and small sites, such as forums and community pages and shared tags.
+ https://forum.friendi.ca/feed/helpers/posts
-
+#### RSS feed of the conversations at your site
-**How to create a RSS feed of the stream?**
+ basic-url.com/feed/profilename/comments
-If you want to share your public page via rss you can use one of the following links:
+Example: Friendica Support
-RSS feed of your posts
+ https://forum.friendi.ca/feed/helpers/comments
- basic-url.com/**dfrn_poll/profilename
+
+### Are there any clients for friendica I can use?
- Example: Friendica Support
-
- https://helpers.pyxis.uberspace.de/dfrn_poll/helpers
+Friendica is using a [Twitter/GNU Social compatible API](help/api), which means you can use any Twitter/GNU Social client for your plattform as long as you can change the API path in its settings.
+Here is a list of known working clients:
-RSS feed of the conversations at your site
+* Android
+ * [Friendiqa](https://github.com/lubuwest/friendiqa) (available in Google Playstore or from a binary repository you can add to [F-Droid](https://freunde.ma-nic.de/display/3e98eba8185a13c5bdbf3d1539646854))
+ * AndStatus
+ * Twidere
+ * Mustard and Mustard-Mod
+* SailfishOS
+ * [Friendly](https://openrepos.net/content/fabrixxm/friendly#comment-form)
+* Linux
+ * Hotot
+ * Choqok
+* MacOS X
+ * Hotot
+* Windows
+ * [Friendica Mobile](https://www.microsoft.com/de-DE/store/p/friendica-mobile/9nblggh0fhmn?rtc=1) for Windows 10
+ * Hotot
- basic-url.com/dfrn_poll/profilename/converse
-
- Example: Friendica Support
-
- https://helpers.pyxis.uberspace.de/dfrn_poll/helpers/converse
+Depending on the features of the client you might encounter some glitches in usability, like being limited in the length of your postings to 140 characters and having no access to the [permission settings](help/Groups-and-Privacy).
-**Where I can find help?**
+### Where I can find help?
-If you have problems with your Friendica page, you can ask the community at the [Friendica Support Group](https://helpers.pyxis.uberspace.de/profile/helpers). If you can't use your default profile you can either use a test account [test server](http://friendica.com/node/31) respectively an account at a public site [list](http://dir.friendica.com/siteinfo) or you can use the Librelist mailing list. If you want to use the mailing list, please just send a mail to friendica AT librelist DOT com.
+If you have problems with your Friendica page, you can ask the community at the [Friendica Support Group](https://forum.friendi.ca/profile/helpers).
+If you can't use your default profile you can use an account at a public site [list](https://dir.friendica.social/servers).
-If you are using Friendica Red, you will also find help at this forum: [Friendica Red Development](https://myfriendica.net/profile/friendicared).
+In case you do not want to set up another account on Friendica, you can also use one of the following channels to reach out for help:
-If you are a theme developer, you will find help at this forum: [Friendica Theme Developers](https://friendica.eu/profile/ftdevs).
+ * [Friendica Support Forum](https://forum.friendi.ca/~helpers)
+ * [Mailing List Archive](http://mailman.friendi.ca/mailman/listinfo/support-friendi.ca) you can subscribe to the list by sending an email to ``support-request(at)friendi.ca?subject=subscribe``
+ * XMPP/Jabber MUC: support(at)forum.friendi.ca
+ * IRC: #friendica at irc.freenode.net
+ * Matrix: #friendi.ca or #friendica at matrix.org
Admin
--------
-*****
-
-**Can I configure multiple domains with the same code instance?**
+
+### Can I configure multiple domains with the same code instance?
-You can do that. What you can't do is point two different domains at the same database. As long as .htconfig.php exists to keep it from trying to do an install, you can keep the real config in include/$hostname/.htconfig.php All of the cache and lock stuff can be configured per instance.
+No, this function is no longer supported as of Friendica 3.3 onwards.
+### Where can I find the source code of friendica, addons and themes?
-**Where can I find the source code of friendica, addons and themes?**
-
-You can find the main respository [here](https://github.com/friendica/friendica). There you will always find the current stable version of friendica. The source files of Friendica Red are [here](https://github.com/friendica/red).
+You can find the main respository [here](https://github.com/friendica/friendica).
+There you will always find the current stable version of friendica.
Addons are listed at [this page](https://github.com/friendica/friendica-addons).
-If you are searching for new themes, you can find them at [Friendica-Themes.com](http://friendica-themes.com/)
\ No newline at end of file
+If you are searching for new themes, you can find them at [Friendica-Themes.com](http://friendica-themes.com/)
+
+
+### I've changed my email address now the admin panel is gone?
+
+Have a look into your .htconfig.php and fix your email address there.
+
+
+### Can there be more then one admin for a node?
+
+Yes.
+You just have to list more then one email address in the
+.htconfig.php file.
+The listed emails need to be separated by a comma.
+
+
+### The Database structure seems not to be updated. What can I do?
+
+Please have a look at the Admin panel under [DB updates](/admin/dbsync/) and follow the link to *check database structure*.
+This will start a background process to check if the structure is up to the current definition.
+
+You can manually execute the structure update from the CLI in the base directory of your Friendica installation by running the following command:
+
+ bin/console dbstructure update
+
+if there occur any errors, please contact the [support forum](https://forum.friendi.ca/profile/helpers).