<?php
/************************************************************************
 * MXChange v0.2.1                                    Start: 02/29/2004 *
 * ================                             Last change: 04/23/2004 *
 *                                                                      *
 * -------------------------------------------------------------------- *
 * File              : what-support.php                                 *
 * -------------------------------------------------------------------- *
 * Short description : Contact support                                  *
 * -------------------------------------------------------------------- *
 * Kurzbeschreibung  : Support kontaktieren                             *
 * -------------------------------------------------------------------- *
 *                                                                      *
 * -------------------------------------------------------------------- *
 * Copyright (c) 2003 - 2008 by Roland Haeder                           *
 * For more information visit: http://www.mxchange.org                  *
 *                                                                      *
 * This program is free software; you can redistribute it and/or modify *
 * it under the terms of the GNU General Public License as published by *
 * the Free Software Foundation; either version 2 of the License, or    *
 * (at your option) any later version.                                  *
 *                                                                      *
 * This program is distributed in the hope that it will be useful,      *
 * but WITHOUT ANY WARRANTY; without even the implied warranty of       *
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the        *
 * GNU General Public License for more details.                         *
 *                                                                      *
 * You should have received a copy of the GNU General Public License    *
 * along with this program; if not, write to the Free Software          *
 * Foundation, Inc., 51 Franklin St, Fifth Floor, Boston,               *
 * MA  02110-1301  USA                                                  *
 ************************************************************************/

// Some security stuff...
if (!defined('__SECURITY')) {
	$INC = substr(dirname(__FILE__), 0, strpos(dirname(__FILE__), "/inc") + 4) . "/security.php";
	require($INC);
}  elseif (!IS_MEMBER()){
	LOAD_URL("modules.php?module=index");
} elseif ((!EXT_IS_ACTIVE("support")) && (!IS_ADMIN())) {
	addFatalMessage(EXTENSION_PROBLEM_EXT_INACTIVE, "support");
	return;
}

// Add description as navigation point
ADD_DESCR("member", __FILE__);

if ((!isset($_POST['ok'])) || (empty($_POST['qsummary']))) {
	// Output form
	LOAD_TEMPLATE("member_support_form");
} else {
	// Load mail template based on your member's decision
	if (GET_EXT_VERSION("admins") >= "0.4.1") {
		$a_tpl = "admin_support-".$_POST['qsummary'];
	} else {
		$msg_a = LOAD_EMAIL_TEMPLATE("admin_support-".$_POST['qsummary'], array('text' => $_POST['qdetails']), $GLOBALS['userid']);
	}
	$msg_m = LOAD_EMAIL_TEMPLATE("member_support-".$_POST['qsummary'], array('text' => $_POST['qdetails']), $GLOBALS['userid']);

	// Select right subject
	switch ($_POST['qsummary']) {
		case "ordr"       : $subj_a = SUPPORT_SUBJ_ADMIN_ORDER;       $subj_m = SUPPORT_SUBJ_MEMBER_ORDER;       break;
		case "reflink"    : $subj_a = SUPPORT_SUBJ_ADMIN_REFLINK;     $subj_m = SUPPORT_SUBJ_MEMBER_REFLINK;     break;
		case "unconfirmed": $subj_a = SUPPORT_SUBJ_ADMIN_UNCONFIRMED; $subj_m = SUPPORT_SUBJ_MEMBER_UNCONFIRMED; break;
	} // END - switch

	// Send mail to admin
	SEND_ADMIN_NOTIFICATION($subj_a, $a_tpl, array('text' => $_POST['qdetails']), $GLOBALS['userid']);

	// Send mail to user
	SEND_EMAIL($GLOBALS['userid'], $subj_m, $msg_m);

	// Drop a message in the admin's area
	SQL_QUERY_ESC("INSERT INTO "._MYSQL_PREFIX."_task_system (userid, assigned_admin, status, task_type, subject, text, task_created) VALUES ('%s','0','NEW','SUPPORT_MEMBER','%s','%s', UNIX_TIMESTAMP())",
		array($GLOBALS['userid'], $subj_a, $_POST['qsummary'].":".array('text' => $_POST['qdetails'])), __FILE__, __LINE__);

	// Form sent
	LOAD_TEMPLATE("member_support_contcted");
}
//
?>